FAQ

Answers for Spotify Playlisting, Music Growth Ads, YouTube Promotion and Monthly Playlist Promotion.

Spotify Playlisting

Are the streams real?
Yes. 100% organic, verified via Chartmetric, SpotOnTrack and Isitagoodplaylist. No bots, ever.
How does your Spotify promotion work?
We review your track and pitch it directly to matching curators in our verified network.
What kind of playlists can I expect?
Genre and mood-matched third-party playlists from our network of 250+ verified curators.
Which genres can you promote?
Almost every genre, including electronic, house, pop, hip-hop and many niche subgenres.
I placed an order, what happens next?
Setup takes 1–2 business days, then pitching starts and runs 1–14 business days.
What if you can't promote my track?
You can switch the track, save your credit, switch promotion type, or request a refund.
Can I order before my release date?
Yes, pre-order at least 1–2 weeks ahead so curators can review before launch day.

Music Growth Ads

How long does a campaign run?
Most campaigns run for 2–4 weeks. We keep ads live while they perform, and you can extend with extra budget if you want more reach.
What do I need to deliver?
Your track (and optional video). We produce the ads, set up tracking, and launch. You do not need your own Meta ads account for Starter, Growth or Pro.
Do you guarantee streams or followers?
No. We buy real clicks to Spotify. Streams and followers depend on how listeners engage with your music after they click.
Can I promote a playlist, EP or album?
Yes. Singles, EPs, albums and playlists are all supported.
Which countries do you target?
We target the markets that convert best for your sound. Typical focus is Europe and other high-intent listening markets.
Which DSPs do you target?
Campaigns send listeners to Spotify via a smartlink. Other DSPs can be discussed for Advanced campaigns.
Can I extend the campaign with more budget?
Yes. Once a campaign is live we can add budget to scale winning creatives.
Do you need access to my ad account or Instagram page?
Not for standard packages. We run ads from our account. Advanced includes your own ad account, Instagram profile and pixel.
What if my track isn't good enough to advertise?
If we don't believe ads will convert, we'll tell you before launch and discuss options instead of spending blindly.
Can I get a refund if I'm not happy?
Ad spend that already ran cannot be refunded. Unused budget and agency fee cases are handled case by case β€” reach out to support.
What happens after the campaign ends?
You keep the creatives, reporting and any listeners who followed or saved. Algorithmic lift can continue after ads stop.

YouTube Promotion

Questions left? Reach out to support@trackstothemax.com

Are the views real?
Yes. Campaigns run through Google Ads to real YouTube viewers. No bots, no fake watch time.
How does YouTube promotion work?
We run targeted YouTube ads that put your video in front of people who already watch similar music, then track views and watch time.
What kind of targeting can I expect?
Interest, channel and video targeting matched to your genre and audience β€” not random traffic.
Which genres can you promote?
Almost every genre, including electronic, house, pop, hip-hop and many niche subgenres.
I placed an order, what happens next?
Setup takes 1–2 business days. Ads then run while we optimise towards views and watch time.
What if you can't promote my video?
You can switch the video, save your credit, switch promotion type, or request a refund.
Can I promote an unlisted or unreleased video?
Yes. Paste a private or unlisted YouTube link so we can review and run ads before the public release.

Monthly Promotion

Is there a subscription option?
Yes. Monthly Playlist Promotion is the subscription: pick a plan, we pitch your track every month, and you can cancel anytime before the next billing date.
Can I change my track each month?
Yes. Before each renewal you can swap in a new track. If you don’t change it, we keep pitching the current one.
Can I cancel anytime?
Yes. Cancel before the next billing date and you won’t be charged again. The current month still runs to the end.
How many tracks can I promote?
Each monthly plan covers one track at a time. Want two tracks live together? Run two subscriptions or upgrade after a chat with us.
I placed an order, what happens next?
Setup takes 1–2 business days, then we pitch your track every month for as long as the plan stays active.
What if you can't promote my track?
You can switch the track, pause until you have a better fit, or request a refund for unused time.
What if I don't have a new track?
Keep the current track running. Monthly pitching still compounds listeners even without a new release.